Message from our CEO

Many years ago, MPEC set out to be the best at what we do; the distribution of automotive parts, equipment, accessories and supplies in the markets we serve. That goal is a constant and ever changing aspiration, but one that we now can say we are achieving with this past year being the most successful in the corporation’s history by every measure.

We are privileged to serve our customers with quality products, sales and marketing programs, state of the art technology and information systems, and; most importantly, our unyielding commitment to customer service. MPEC has always believed that the purpose of our business was the understanding of our customers’ needs. Because we believe our customers are truly our partners in attaining our goals, no request has been too small or too large over the years. To support that philosophy, MPEC has, and will, continue to invest in our greatest asset, our people. MPEC’s staff is recognized by their long tenure, training, certification and their individual and personal commitment to one another and our customers. This single-minded focus on our customers, and our unwavering commitment to a clearly defined strategy, has created the foundation for our success.

The success of MPEC can be traced to a single idea that has turned out to be incredibly powerful. It was the notion that true customer service comes from an authentic desire to serve, from an attitude that is all at once thoughtful, friendly and caring. Finding employees who share the same values, who have the heart and capacity to use them to their fullest, is our most important internal task. There is no better example at the bedrock of our company than our firm belief in the Golden Rule – that is, our commitment to treat others as we wish to be treated. As you read on, you will become keenly aware that the cornerstone of our values of who we are, what we believe, how we behave and how we succeed are thread through every aspect of our corporation and our interactions with our customers.

Given that this most important ideal of our culture sits at the bedrock of MPEC, the cornerstone of our values creates a clear foundation in five specific areas.

  • REVENUE GROWTH: To maintain and enhance strategic revenue growth through market share increases in existing locations combined with planned acquisitions and new location development;
  • FINANCIAL SECURITY: To maintain and enhance the financial security of the corporation and its assets;
  • HUMAN CAPITAL: To attract, maintain and enhance the industry’s finest talent to fulfill the corporation’s competency in all needed areas;
  • FINANCIAL EFFICIENCY: To maintain and enhance the efficiency and monitoring of key financial controls to insure the competitive position of the corporation and its profitability;
  • MPEC BUSINESS MODEL: To maintain and enhance the MPEC Business Model to consistently deliver the right technology, authority and resources for the execution of our culture, our values and our purpose.

From a single location founded in 1938, MPEC has become a regional leader in the automotive aftermarket. The corporation has evolved through incremental changes and an accumulation of ongoing innovation that have had a continuing impact. Over the years, MPEC has been able to manage through the worst of times and the best of times without changing our focus on our employees, our customers and our purpose.

Sincerely,

Joseph D. Hansberry
President & CEO